The following slide show is from a 2004 presentation I gave at a NAPPS Conference. Almost all of it is as relevant today as it was five years ago.
The diagrams that predicted where things were headed have come to pass and are having a negative impact on court filing and process serving businesses from coast to coast.
eFiling and eService Presentation 2004 -
eFiling and eService Presentation 2004 -
For decades, if not centuries the act of serving process has remained largely unchanged. The profession is currently at a critical crossroads, it is facing significant challenges to its image and ability to keep pace with technological advances in today’s constantly changing marketplace. If the private process serving profession hopes to be a part of the solution to these and other problems they need to EMBRACE CHANGE rather than resist it.
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